Room Attendant

The role

As a Room Attendant, you are the face of The Kontiki and you play a key role in creating an unforgettable experience. You will take care of the daily turndown service of The Kontiki. Together with the housekeeping team, you will ensure that all Rooms, suites and public areas are clean and spotless and that The Kontiki standards are safeguarded.

Are you ready to set the standard for luxury hospitality? Then we want you on our team!

Where will you be working?

As a Room Attendant, you will work at The Kontiki. An organization in which everyone contributes with their unique qualities but also works together as a team to exceed the expectations of our guests.

At The Kontiki, we have an important vision: We believe in one-of-a-kind resorts worth exploring. We pursue this vision by applying our mission in our daily work and interactions with the guests; By creating easy, vibrant and excellent experiences.

In the role of Room attendant, you will be directly accountable to the Housekeeping Supervisor.

What will you do?

As the Room Attendant, you are responsible for:

• Taking care of the daily turndown service.
• Cleaning of rooms.
• Making beds and changing linen if necessary.
• Cleaning and disinfecting bathrooms and toilets.
• Disposal of waste and used crockery and new places if necessary.
• Placing special requests from the guest on the suites.
• Organizing the necessary preparations per suite.
• Checking the arrival suites.
• Assisting guests where necessary (luggage, opening doors, etc.)
• Follow-up of processed requests.
• Stock management of the department.
• Guidance and training of new staff.
• Identify special situations and incidents.
• Replenishment of the minibars in the suites if necessary.
• Improving the cleaning service.
• Maintaining the quality of service (guest experience).
• Ensuring the representative condition of facilities.
• Monitoring procedures of Bon Bini.

What do you bring?

We are looking for a driven professional who works guest-oriented and always strives to exceed the expectations of our guests. You are innovative-oriented, bring fresh ideas and are constantly looking for ways to improve our services. With an entrepreneurial mindset, you will proactively take on opportunities and work independently, while always being performance-oriented and striving for excellent results.

You also bring:

• Flexible employability, evenings/weekends/holidays.
• Preferably several years of experience in a similar position.
• Has insight into the needs of the guest and always puts the guest first.
• Has an enthusiastic, friendly, solution-oriented, and guest-oriented personality.
• Looks impeccable (presentation).

You have spoken and written knowledge of the Dutch and English language. (Spanish and Papiamentu are also desired).

Why work at the Kontiki?

• You’ll be working at one of the most iconic beach resorts in Curaçao.
• You’ll become part of a fun and energetic team.
• A competitive salary and attractive employment benefits.
• Opportunities to grow and develop your Room attendant career.

Interested?

Send your CV and motivation letter to jobs@thekontiki.com and you could be the person we’re looking for!