Cancellation policy
THE KONTIKI TROPICAL SUPERIOR ROOMS &
BEACHHOUSE APARTMENTS
Low Season:
To confirm your reservation, a deposit of at least 50% of the total amount is required. The remaining balance must be paid in full no later than 7 days prior to arrival.
Please note that if full payment is not received by this deadline, the reservation will be automatically cancelled. Any amounts already paid will not be refunded.
The reservation can be cancelled free of charge up to 7 days before arrival. Cancellations made within 7 days of arrival or in the case of a no-show, no refund will be given.
We highly recommend that you have a travel and cancellation insurance.
High Season:
To confirm your reservation, a deposit of at least 50% of the total amount is required. The remaining balance must be paid in full no later than 14 days prior to arrival.
Please note that if full payment is not received by this deadline, the reservation will be automatically cancelled. Any amounts already paid will not be refunded.
The reservation can be cancelled free of charge up to 14 days before arrival. Cancellations made within 14 days of arrival or in the case of a no-show, no refund will be given.
We highly recommend that you have a travel and cancellation insurance.
Non Refundable:
To confirm your non-refundable reservation, the full amount is required at the time of booking.
The reservation is a non-refundable reservation. Meaning once confirmed, the reservation cannot be changed or cancelled. In case of a cancellation or no-show, no refund will be given.
We highly recommend that you have a travel and cancellation insurance.
THE KONTIKI LUXURY SUITES
Beach Front Suite, Sea View Suite, Penthouse Suite and The Kontiki Suite.
Low Season:
To confirm your reservation, a deposit of at least 50% of the total amount is required. The remaining balance must be paid in full no later than 14 days prior to arrival.
Please note that if full payment is not received by this deadline, the reservation will be automatically cancelled. Any amounts already paid will not be refunded.
The reservation can be cancelled free of charge up to 14 days before arrival. Cancellations made within 14 days of arrival or in the case of a no-show, no refund will be given.
We highly recommend that you have a travel and cancellation insurance.
High Season:
To confirm your reservation, a deposit of at least 50% of the total amount is required. The remaining balance must be paid in full no later than 28 days prior to arrival.
Please note that if full payment is not received by this deadline, the reservation will be automatically cancelled. Any amounts already paid will not be refunded.
The reservation can be cancelled free of charge up to 28 days before arrival. Cancellations made within 28 days of arrival or in the case of a no-show, no refund will be given.
We highly recommend that you have a travel and cancellation insurance.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Cancellation Policy, please contact us at:
The Kontiki
Bapor Kibra z/n
Willemstad, Curaçao
Email: reservations@thekontiki.com
Phone: +599 9 465 1600