Room Attendant
The role
At Kontiki Beach Resort Curaçao, a Room Attendant is responsible for delivering a spotless, welcoming, and comfortable environment for all guests. As a Room Attendant, you thrive in a fast-paced setting, take pride in attention to detail, and positively contribute to the guest experience by ensuring that all rooms and public areas are cleaned, maintained, and presented according to our standards.
A successful Room Attendant is a critical member of the Housekeeping & Maintenance team, ensuring guests feel at home and enjoy a consistently high-quality stay. With efficiency, professionalism, and care, you play an essential role in upholding the reputation of Kontiki as a tropical resort where hospitality and comfort come first.
Main Duties
- Clean, tidy, and service guest rooms daily according to resort standards.
- Ensure bathrooms, bedrooms, and public areas are refreshed, sanitized, and well-presented.
- Replace bed linens, towels, and guest amenities, maintaining stock levels as needed.
- Inspect rooms for maintenance issues and report them promptly to the supervisor or engineering team.
- Maintain housekeeping equipment and carts in a clean, organized, and safe condition.
- Respond to guest requests quickly and professionally, ensuring guest satisfaction.
- Support with laundry duties and inventory checks as required.
- Follow safety, hygiene, and cleaning protocols, including proper handling of chemicals and supplies.
- Collaborate with colleagues in Housekeeping & Maintenance to ensure smooth daily operations.
- Contribute to a positive and welcoming environment for both guests and colleagues.
Required Skills/Qualifications
- Minimum of 1–2 years’ experience in housekeeping or a similar hospitality role, preferably in a resort or upscale hotel environment.
- Strong attention to detail and commitment to cleanliness.
- Positive attitude, team player mentality, and strong communication skills.
- Ability to work efficiently in a fast-paced, guest-focused environment.
- Flexible availability, including weekends and holidays.
- Physical ability to stand, bend, lift, and move for extended periods (up to 8 hours per shift, lifting up to 35 lbs regularly).
